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Return Policy
We offer a no-risk, 60-day return policy on all purchases through Pearlotica.com. Please review our Pearlotica Promise that details our guarantee to ensure your complete satsisfaction in our jewelry and your shopping experience.
Pearlotica Promise
Our Promise to You – 100% Satisfaction Guaranteed. It’s Simple. We guarantee the quality of all our fine pearl jewelry products and strive for your complete satisfaction in everything we do for you. In the event that you or your recipients aren’t 100% satisfied, we’ll do whatever it takes to make it right. We want your Pearlotica shopping experience to be memorable and one that will help us earn you as a lifelong customer.
We know that every purchase and gift is very important. It’s a representation of your individual taste and thoughtfulness. This is why each shipment to you leaves our door with a personalized touch, our commitment to quality and attention to all the details on your order.
As our valued customer, you can relax knowing that we’ll accept nothing short of your complete satisfaction without exceptions. Please don’t hesitate to call or email us with any questions or concerns that you may have about your Pearlotica Jewelry purchase.
Customer Service Phone: 1-888-71-PEARL (73275)
Email: customerservice@pearlotica.com
Thank you for shopping with Pearlotica.com.
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Shop with Confidence!As a BBB Accredited Business, Pearlotica supports the BBB's services to the public and meets all BBB accreditation standards. | ||
 With each purchase you make, we will package your Pearl Jewelry in one of our custom boxes. Designed exclusively for Pearlotica, our boxes act as both a beautiful display showcase and a secure and snug enclosure to protect your pearls while you are not wearing them. | ||
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Risk Free Purchase: At Pearlotica, we guarantee you 100% Complete Satisfaction with your purchase for 60 days or we will give you a full refund - no questions asked. Learn more about our Pearlotica Promise. | ||
Certificate of Authenticity and AppraisalPrepared by our in-house, GIA (Gemological Institute of America) Certified Pearl Expert, we will provide a Certificate of Authenticity and Appraisal with every item you purchase. Each certificate includes the appraised value, a color picture and the technical details that describe and identify your purchase. | ||